Troubleshoot extraction failures

If an import fails or opens with no text, SwiftRead may not be able to read the source as-is. Try the fixes below.

For a webpage

• Try importing the page again.
• Some sites prevent SwiftRead from reading the page. If it still fails, copy the content and use Paste Text or Markdown instead.

For a PDF or ePub

• Make sure the file is a PDF or ePub and no larger than 25 MB.
• Scanned PDFs can take longer because SwiftRead needs to recognize the text on each page. If one fails, make sure the pages are clear and readable, then try again.
• If you added the file in the app, check Open > Import History to see whether it's still processing. Scanned PDFs from the extension also appear there.
• Other extension uploads show any error and a retry option on the upload page instead.

If the same source keeps failing, reach out via the chat button in the bottom-right corner. For a webpage, include the URL. For a PDF or ePub, attach the original file if you're comfortable sharing it and tell us where the problem starts, such as the page, chapter, or section. Include the exact error message if SwiftRead shows one.